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Latest Updated Microsoft MB-240 Exam Exercise: Microsoft Dynamics 365 Field Service Functional Consultant & MB-240 Reliable Test Prep

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q11-Q16):

NEW QUESTION # 11
You need to set up a new mobile warehouse for a technician and add inventory to the warehouse.
Which three entities, when updated, will also update the warehouse inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Adjustments
B. Work Order Products
C. Agreements
D. Work Order Services
E. Purchase Order Receipt Product

Answer: A,B,E

NEW QUESTION # 12
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:

1 - Create and save all necessary products.
2 - Create and save all necessary service tasks.
3 - Create and save the incident.
4 - Add all service tasks for this incident.
5 - Add all products for this incident.
6 - Add all services for this incident.
7 - Add any appropriate notes for this incident.

NEW QUESTION # 13
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine reasons why the two resources are not assigned work orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.

A. Work Hours is not properly configured for days being optimized.
B. Start Location and End Location fields are not the same.
C. Scheduling Method is not set to Optimize.
D. The Work Location field is not set to Onsite.
E. Optimize Schedule field is not set to Yes.

Answer: B,C,E

Explanation:
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration

NEW QUESTION # 14
You work for a digital billboard manufacturing company. When manufacturing is completed, the new digital billboards are shipped to a client site for installation. As the dispatcher for your company, you need to identify and schedule the different resources that are required to complete the installation of the digital billboard.
The installation of a billboard is a complicated process and requires a large team of resources all with different skills. These installations occur frequently, so you want to dispatch the resources for installations as efficiently as possible.
You need to configure multi-resource scheduling.
Which three steps should you perform, in sequence, to enable the multi-resource scheduling? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Answer:

Explanation:

Explanation

NEW QUESTION # 15
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.

A. Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
B. Create Invoice Setup for site visits, with Invoice Recurrence of each month.
C. Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
D. Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.

Answer: A,B

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- customer-agreements#add-invoice-setup

NEW QUESTION # 16
......

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